returns
Thank you for choosing Giant Vintage for your online sunglasses needs.
Please note that once an order has been placed, we cannot accept cancellations or modifications. This policy helps us process orders efficiently and minimize errors. Additionally, due to the age of our eyewear, it's possible that you may occasionally find minor flaws or imperfections, however we do our best to mention any significant damage in the item description. ALL SALES ARE FINAL and we do not accept returns or exchanges except in cases of defective or incorrect items (or in case we've overlooked something). We encourage customers to carefully review product descriptions and measurements before making a purchase.
If you receive an item that is not in acceptable condition, please CONTACT US within 2 weeks of date of delivery, with a picture of what you received, so that we can send you a free replacement.
If you have any questions or concerns about your order, please CONTACT our customer service team. We aim to respond to all inquiries within 24-72 hours, though it may take a bit longer during high volume periods and holidays. Please provide as much detail as possible when contacting us so we can effectively assist you. Our team is knowledgeable about our products and policies and will work to ensure that you are satisfied with your shopping experience.