Are all of your glasses genuine vintage?
Many of them are.... we do also have some that are cool reproductions, but they will be indicated with a note in the item's description.
Otherwise, you can assume that they are genuine vintage!
Are they in perfect brand new condition?
Mostly....they are all unworn and fresh out of the box, however because of their age they may sometimes have minor flaws, but nothing major... we promise you'll be happy.
What payment methods do you accept?
PayPal and major credit cards: Visa, Mastercard, American Express, and Discover.
What's your return policy?
If you're not happy with an item you receive for any reason, you may return it and we will refund your purchase price. We do not refund shipping charges.
Please include a note stating your name, and whether you would like a refund or an exchange,
and send to:
PO Box 50874
Los Angeles, CA 90050
Your refund/exchange will be processed as soon as the item is received.
USA Customers may contact us to request a prepaid return label and the cost of return postage will be deducted from your refund.
Returns of 5 pieces+ are subject to 20% restocking fee.
How can I track my order?
Tracking information will be emailed to you when your order is shipped.
You can also click the button at the top of this page to request the information be sent again.
Please note that detailed tracking is not available for some international shipments, depending on the country.
Why don't you have a customer service phone number?
We are an online-only business, and we handle all customer service issues by email.
If you have any questions or concerns, please send an email to firstname.lastname@example.org
and we will answer you promptly.
What happens if I don't receive my order?
All shipments are insured for replacement or refund, so please let us know if your order has not arrived within a reasonable period of time.
There is a required waiting period before an insurance claim can be filed...for most countries outside of the USA it is 30 days, but for some it is 45 days. You may also be required to submit a signed letter stating that the item was not received. You will NOT lose your money in any circumstance, so please be patient and be nice, and we will resolve the issue as soon as possible.