International Shipping
Everything you need to know about shipping worldwide
Currency Notice
Please Note: All of our prices are in US Dollars
Customs & Duties
Any taxes, duties or customs fees are the responsibility of the customer. We do not collect any money for these things, nor do we have any knowledge about the specific policies of your country.
For more information regarding your country's customs policies please contact your local customs office.
International Shipping
We offer shipping to many countries around the world.
We predominantly ship to:
- Canada
- United Kingdom
- Australia*
- New Zealand
- Japan
- Most of Europe
Contact Us to check if we ship to your location.
Regions we cannot ship directly to: India, Russia, Ukraine, Mexico, Central & South America
You can use a mail forwarding service: MyUS.com or MyUSBorderlinx.com
Check our Shipping page for more details.
Order Tracking
Tracking information will be emailed to you when your order ships. You can also contact us to request the information be sent again.
Universal Tracking Tool:
parcelsapp.com/en/tracking
Lost or Missing Packages
Missing packages are stressful, but don't worry! Follow these steps:
- Check that your shipping address is correct on your order
- Check around your home or with neighbors
- Give it a few days - carriers sometimes incorrectly scan packages still in transit
- Contact the shipping carrier
Still lost? Contact hello@giantvintage.com with your order number.
If your package is deemed lost, we will issue a replacement or store credit. We do not provide refunds for missing or lost packages.
